Archief voor tags: shadow ARF trooper

Due to a very non user friendly way on the s@h ordering, I missed my chance to get the Shadow ARF Trooper.

During check-out, I missed (or it wasn’t there) the checkbox if you want the ARF Trooper. So I ordered without applying the checkbox. I see this as a big fail on Lego’s part. They’ve should placed the checkbox between the order list en confirmation button and they’ve should have made a validation upon confirming your order.
Lego Helpdesk was again very supportive and helpfull, kudo’s for that, and were looking for a way to send the figure separately. But alas, at the end of today the Lego Helpdesk calls me back with the bad news that all the Minifigs are gone, and they legally couldn’t send the minifig afterward. They offered to compensate with a Lego keychain for the trouble. But i’ll pass, I’ll send my order back and will ask for a refund.

Apparently I wasn’t the only one having problems with this promotion. From what I’ve gathered the Helpdesk had its hands full with this promotion.
It’s a shame it had to go this way. I work in the interaction design business, so i really bothers me even I overlooked the checkbox for the Shadow ARF Trooper. And I am pretty pissed, because the sole reason for my order was the minifig.
Even-though Lego helpdesk is friendly, supportive and helpfull as allways, i’ll make a formal complaint.

The Force was not with me on this one.

On 4th of may LEGO Shop@Home (s@h) is offering an exclusive Shadow ARF Trooper free with a LEGO Star Wars purchase of $75 or more. The Promotion runs Tuesday May 3rd and Wednesday May 4th.
All this in honor of Star Wars Day on May 4th.

For the rest the month, May, there are also the following promotions
>>Buy 2 get 1 free on Star Wars keychains
>>free Minifigure Ice Cube Tray with $75 purchase
>>double VIP Points with purchase of 7326 Rise of the Sphinx

There’s a rumor that everyone who purchases $75 or more will also qualify to win a 1st edition UCS Falcon, and that there will be other sales and promotions including free shipping with orders of $75 or more.

May the Fourth be with you! (on May 4th)